Cookie Policy

    Last updated: March 2026

    Article 1 — What is a Cookie?

    A cookie is a small text file stored on your device (computer, tablet, smartphone) when you visit a website. It allows the website to remember information about your visit, such as your preferred language, display settings or session identifier.

    Cookies can be temporary (session cookies, deleted when you close your browser) or persistent (stored for a defined period). They can be set by the website you are visiting ("first-party" cookies) or by third-party services integrated into the website ("third-party" cookies).

    In addition to cookies, this website also uses browser local storage (localStorage and sessionStorage) to remember certain preferences in a strictly functional manner. This data remains on your device and is never transmitted to remote servers.

    Article 2 — Cookies and Trackers Used on This Website

    The table below details all cookies, localStorage and sessionStorage used on itluxuoso.com:

    NamePurposeDurationType
    Necessary cookies
    axeptio_cookiesStores your cookie consent choices (Axeptio)13 monthsNecessary
    axeptio_authorized_vendorsList of cookie vendors authorised by the user13 monthsNecessary
    sb-*Supabase authentication and session (administration area)SessionNecessary
    Local storage (localStorage / sessionStorage)
    preferredLanguageRemembers your language preference (FR/EN)Persistent (localStorage)Necessary
    funnel_session_idVideo funnel session identifierSession (sessionStorage)Functional
    funnel_user_emailPre-filled email between funnel stepsSession (sessionStorage)Functional
    configurator_alert_dismissedRemembers dismissal of pricing configurator alertSession (sessionStorage)Functional
    funnel_*_last_submitAnti-spam: limits form submission frequencyPersistent (localStorage)Functional
    Analytics cookies
    _ga / _ga_*Google Analytics — unique user identifier, audience measurement13 monthsAnalytics
    _gidGoogle Analytics — user distinction24 hoursAnalytics
    _hjSessionUser_*Hotjar — unique user identifier for heatmaps1 yearAnalytics
    _hjSession_*Hotjar — current session data30 minutesAnalytics
    _hjAbsoluteSessionInProgressHotjar — first pageview detection in a session30 minutesAnalytics
    _hjFirstSeenHotjar — new user identificationSessionAnalytics
    Marketing cookies
    _gcl_auGoogle Ads — conversion attribution3 monthsMarketing
    _gac_*Google Ads — campaign information3 monthsMarketing
    _gcl_awGoogle Ads — ad click tracking3 monthsMarketing
    _gcl_dcGoogle Display — ad impression tracking3 monthsMarketing
    External content cookies
    VISITOR_INFO1_LIVEYouTube — bandwidth estimation for video playback6 monthsExternal content
    YSCYouTube — session identifier for embedded videosSessionExternal content
    CONSENTYouTube/Google — stores user consent status2 yearsExternal content

    Article 3 — Necessary Cookies

    These cookies and local storage data are essential for the website to function properly and cannot be disabled. They allow:

    • Managing cookie consent via the Axeptio platform, which records your choices (axeptio_cookies and axeptio_authorized_vendors).
    • Remembering your language preference (French or English) via the browser's localStorage (preferredLanguage).
    • Managing user sessions for features requiring authentication (Supabase administration area).
    • Ensuring proper form operation: video funnel session identifier, email pre-filling, anti-spam rate limiting.

    These cookies and data do not collect any personal information for profiling or advertising purposes.

    Article 4 — Analytics Cookies

    This website uses two analytics tools, both deployed via Google Tag Manager (container GTM-WCSV67B5):

    Google Analytics 4

    Audience measurement and traffic analysis:

    • Pages visited and browsing duration
    • Traffic source (search, social media, direct access)
    • Device type, browser and operating system
    • Approximate geographic location

    Protection measures:

    • IP address anonymisation enabled
    • No data cross-referencing with other Google services
    • Data retention period: 14 months

    Hotjar (ID: 5288615)

    Behavioural analysis to improve the user experience:

    • Heatmaps showing clicked areas
    • Anonymised session recordings
    • Conversion funnels

    Protection measures:

    • Input fields (passwords, emails, phone numbers) are automatically masked
    • No personally identifiable data is collected
    • Data is hosted in Europe (EU)

    Article 5 — Marketing Cookies and External Content

    Advertising and external content cookies may be set via Google Tag Manager and services integrated into the website:

    Google Ads

    • Conversion tracking: measuring the effectiveness of advertising campaigns by identifying actions taken on the website after clicking on an ad.
    • Remarketing: displaying personalised ads to visitors who have previously browsed the website, across the Google Display Network and YouTube.

    YouTube

    YouTube videos are embedded on certain pages (notably the Founder page). Even via the "youtube-nocookie.com" domain, YouTube may set cookies to:

    • Estimate user bandwidth
    • Remember video playback preferences
    • Enable the embedded player to function

    These cookies are only set with your prior consent. You may withdraw your consent at any time (see Article 7).

    Article 6 — Third-Party Services

    Some third-party services integrated into the website may set their own cookies or collect data:

    IT LUXUOSO has no direct control over cookies set by these third parties. We encourage you to review their respective privacy policies.

    Article 7 — Managing and Configuring Cookies

    On your first visit, an Axeptio consent banner allows you to choose which cookies to accept or refuse. You can change your choices at any time by clicking the "Manage my cookies" link available in the website footer.

    You can also manage cookies directly via your browser:

    Right to withdraw consent: If you have given your consent to the use of analytics or marketing cookies, you may withdraw it at any time via the Axeptio banner or your browser settings. Withdrawal of consent does not affect the lawfulness of processing based on consent given prior to its withdrawal.

    Consequences of refusal: Disabling certain cookies may affect your browsing experience and limit access to some features of the website (YouTube videos, performance analysis).

    To learn more about your rights, visit the CNIL website.

    Article 8 — Policy Updates

    IT LUXUOSO reserves the right to modify this cookie and local storage policy at any time, notably in the event of changes to the technologies used, third-party services integrated or applicable regulations.

    Any changes will be published on this page with an updated revision date. We encourage you to check this page regularly.

    For any questions regarding cookies and trackers, contact our Data Protection Officer:
    Luidgi Carolina-Litan
    info@itluxuoso.com
    +596 696 88 66 12

    Third-party vendors and cookies

    IT LUXUOSO - Lot. Baie des Tourelles, 97200 Fort-de-France, Martinique

    IT Luxuoso

    Local ideas,

    global reach.