Privacy Policy

    Last updated: March 2026

    Article 1 — Data Controller

    The data controller for personal data collected on itluxuoso.com is:

    IT LUXUOSO
    Sole proprietorship
    Lot. Baie des Tourelles, 97200 Fort-de-France, Martinique
    SIRET: 918 601 071 00023

    Data Protection Officer (DPO): Luidgi Carolina-Litan
    Contact: info@itluxuoso.com
    Phone: +596 696 88 66 12

    Article 2 — Data Collected

    We collect the following categories of data:

    Data provided voluntarily:

    • First and last name
    • Email address
    • Phone number
    • Company name
    • Message or project description

    Data collected automatically:

    • IP address
    • User-agent (browser type, operating system)
    • Pages visited and browsing duration
    • Cookies and tracker data

    Article 3 — Purposes of Processing

    Your personal data is processed for the following purposes:

    • Contract performance: processing your quote requests, managing the client relationship and project follow-up.
    • Commercial prospecting: sending information about our services, subject to your consent.
    • Website improvement: statistical analysis of traffic and user experience optimization.
    • Legal obligations: compliance with accounting and tax obligations.

    Article 4 — Legal Basis

    The processing of your data is based on the following legal grounds, in accordance with the GDPR:

    • Consent (Art. 6.1.a): for sending commercial communications and placing non-essential cookies.
    • Performance of a contract (Art. 6.1.b): for processing quote requests and managing the business relationship.
    • Legitimate interest (Art. 6.1.f): for improving our services and statistical site analysis.
    • Legal obligation (Art. 6.1.c): for retaining billing data.

    Article 5 — Data Recipients

    Your data may be shared with the following service providers, strictly within the scope of their duties:

    • Supabase, Inc. — Database hosting and server functions (United States).
    • Netlify, Inc. — Website hosting and CDN (United States).
    • Google LLC — Google Analytics and Google Tag Manager for traffic analysis (United States).
    • GoCardless Ltd — Direct debit payment processing (United Kingdom).
    • Qonto — Banking and invoicing management (France).

    No personal data is sold or transferred to third parties for commercial purposes.

    Article 6 — Transfers Outside the European Union

    Some of our service providers are located outside the European Union (notably in the United States). These transfers are governed by:

    • The EU-U.S. Data Privacy Framework for certified companies.
    • Standard Contractual Clauses (SCCs) approved by the European Commission.

    These mechanisms ensure an adequate level of protection for your personal data in accordance with GDPR requirements.

    Article 7 — Data Retention

    Your personal data is retained for the following periods:

    • Prospects: 3 years from the last contact.
    • Clients: duration of the contractual relationship + 5 years (legal retention obligations).
    • Billing data: 10 years (accounting obligation).
    • Cookies and trackers: 13 months maximum.

    Beyond these periods, your data is deleted or anonymized.

    Article 8 — Your Rights

    In accordance with the GDPR and the French Data Protection Act, you have the following rights:

    • Right of access: obtain confirmation that your data is being processed and receive a copy.
    • Right to rectification: correct inaccurate or incomplete data.
    • Right to erasure: request the deletion of your data ("right to be forgotten").
    • Right to data portability: receive your data in a structured, machine-readable format.
    • Right to object: object to the processing of your data on legitimate grounds.
    • Right to restriction: request the suspension of data processing.

    To exercise your rights, contact our DPO: info@itluxuoso.com

    You may also lodge a complaint with the CNIL (French Data Protection Authority).

    Article 9 — Cookies and Trackers

    This website uses cookies and trackers via Google Tag Manager (GTM) for the following purposes:

    • Strictly necessary cookies: site functionality, language preference, user session.
    • Analytics cookies (Google Analytics): audience measurement, pages visited, session duration.
    • Advertising cookies (Google Ads): conversion tracking and remarketing.

    You can configure your browser at any time to refuse or delete cookies. Note that disabling certain cookies may affect your browsing experience.

    Learn more about managing cookies:

    Article 10 — Policy Changes

    IT LUXUOSO reserves the right to modify this privacy policy at any time. Any changes will be published on this page with an updated revision date.

    We encourage you to check this page regularly to stay informed about our data protection practices.

    For any questions, contact our DPO: info@itluxuoso.com

    Third-party vendors and cookies

    IT LUXUOSO - Lot. Baie des Tourelles, 97200 Fort-de-France, Martinique

    IT Luxuoso

    Local ideas,

    global reach.